Talbot Interfaith Shelter (TIS) is dedicated to ending homelessness on Maryland’s Mid-Shore by providing Shelter, Stability, Support, and a path to Success for families and individuals in need. We are looking for exceptional Shelter Supervisors* who have a desire to build a career and serve as productive members of our team. Ideally, candidates will have experience in previous personnel roles like customer service, teaching, care-giving, public service, or other “people skill” type roles.
*This is an overnight position, 12 am – 8 am on Thursdays, Fridays, Sundays and Mondays.
Responsibilities:
- Maintain a safe, supportive environment within the shelter.
- Monitor facility to maintain safety of clients and shelter space.
- Support clients in following all shelter procedures.
- Help clients work through conflict with others living in the shelter.
- Help keep shelter clean, restocked and up to TIS standards.
- Communicate observations and interactions with clients to shelter Case Manager, Operations Director and/or Executive Director.
- Intervene in client crises under the direction of shelter management.
- Provide supervision for shelter guests.
- Participate in program meetings and relevant trainings as required.
- Complete incident reports as advised by Director.
- Adhere to agency policy, procedures and professional code of ethics.
- Complete all duties as assigned. Other duties as required.
- Maintain strict confidentiality.
Qualifications:
- One- year experience working with homelessness preferred, but not required.
- Ability to maintain clear personal and professional boundaries.
- Ability to keep strict confidentiality of client information.
- Ability to work effectively in constantly changing and sometimes demanding environment.
- Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness.
- Ability to remain alert and on duty throughout shifts. (Afternoon/evening and overnight shifts)
- Ability to respond calmly and responsibly in emergency and crisis situations.
- Ability to communicate well both orally and in written form, and follow detailed instructions.
- Computer skills including use of email and Microsoft Word.
- Have driver’s license and reliable transportation.
- Ability to lift, push, pull at least 50 lbs.
Company Description
Talbot Interfaith Shelter (TIS) was formed in 2008 by a group of concerned individuals in Talbot County. We operated as a “homeless” homeless shelter for five years, rotating between faith communities during the cold weather months and serving 5 individuals at a time. In 2014, we received a permit to operate a year-round shelter facility at a former bed and breakfast called Easton’s Promise, which we use to help families in need of shelter. During the pandemic, we began receiving many more calls for homeless single individuals so we purchased the house next door, Evelyn’s Place, which is now open. With this house, TIS has expanded our S4 Program (Shelter, Stability, Support, Success), which includes case management, educational programming, and subsidized transitional housing to assist families and single adults struggling with the traumas of poverty and homelessness.
To apply for this position, contact Julie Lowe at julielowe@talbotinterfaithshelter.org or 410-310-2316.
